Polycom® DMATM 7000 System Getting Started Guide v. 2.3 | February 2011 | 3725-76311-020D Trademark Information Polycom®, the Polycom "Triangles" logo, and the names and marks associated with Polycom's products are trademarks and/or service marks of Polycom, Inc., and are registered and/or common-law marks in the United States and various other countries. All other trademarks are the property of their respective owners. Java is a registered trademark of Oracle and/or its affiliates. Patent Information The accompanying product is protected by one or more U.S. and foreign patents and/or pending patent applications held by Polycom, Inc. End User License Agreement Use of this software constitutes acceptance of the terms and conditions of the Polycom DMA 7000 system end-user license agreement (EULA). The EULA is included in the release notes document for your version, which is available on the Polycom Support page for the Polycom DMA 7000 system. © 2011 Polycom, Inc. All rights reserved. Polycom, Inc. 4750 Willow Road Pleasanton, CA 94588-2708 USA No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose, without the express written permission of Polycom, Inc. Under the law, reproducing includes translating into another language or format. As between the parties, Polycom, Inc., retains title to and ownership of all proprietary rights with respect to the software contained within its products. The software is protected by United States copyright laws and international treaty provision. Therefore, you must treat the software like any other copyrighted material (e.g., a book or sound recording). Every effort has been made to ensure that the information in this manual is accurate. Polycom, Inc., is not responsible for printing or clerical errors. Information in this document is subject to change without notice. ii Contents Polycom® DMATM System Server Setup . . . . . . . . . . . . . . . . . 1 End User License Agreement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Collect Necessary Materials . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Complete the First-Time Setup Worksheet . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Unpack and Install the Hardware Components . . . . . . . . . . . . . . . . . . . . . . . 6 Configure the Polycom DMA System Server(s) . . . . . . . . . . . . . . . . . . . . . . . 7 Alternate Procedure: Configure the Polycom DMA System Server(s) Without Using the USB Stick . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Regulatory Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Polycom, Inc. iii DMA Getting Started Guide iv Polycom, Inc. Polycom® DMATM System Server Setup The sections below describe the steps required to perform the initial setup of a Polycom® Distributed Media ApplicationTM (DMATM) multipoint conference platform server or two-node server cluster. If you're installing a new server to expand a single-node system into a two-node cluster, see "Adding a Second Server" in the Polycom DMA Operations Guide or online help. At the end of this procedure, you will have successfully logged into the Polycom DMA system and be ready to finish configuring the system, including setting up users and MCUs, integrating with an enterprise directory, configuring signaling, and completing other configuration tasks. End User License Agreement Use of this software constitutes acceptance of the terms and conditions of the Polycom DMA 7000 system end-user license agreement (EULA). The EULA is included in the release notes document for your version, which is available on the Polycom Support page for the Polycom DMA 7000 system. Polycom, Inc. 1 DMA Getting Started Guide Collect Necessary Materials Before you install a Polycom DMA system, collect these materials: · · · Polycom DMA system server shipment Completed First-Time Setup Worksheet PC running Microsoft® Windows® (XP Pro or Vista) with: -- USB port -- JavaTM 1.6 or newer -- Microsoft Internet Explorer® 7 or newer, or Mozilla Firefox® 3 or newer -- Adobe® Flash® Player 9.0.124 or newer Complete the First-Time Setup Worksheet Before you begin system setup, fill out the My System Values column of this worksheet. First-Time Setup Worksheet System Configuration Information One node or two? Separate management and signaling interfaces, or combined? IPv4, IPv6, or both? Node 1 Management host name Local host name of the first (or only) Polycom DMA system server's management (or combined) interface. Must be a valid host name: the letters a - z (case-insensitive), digits 0 - 9, and internal hyphens are allowed. My System Values Description For a single-node system, skip the Node 2 section below. If the same network will be used for both management (administrative access) and signaling, skip the signaling IP addresses and the Shared Signaling Network Settings section below. Complete the appropriate address fields below for your choice. 2 Polycom, Inc. Polycom® DMATM System Server Setup System Configuration Information Management IPv4 Management IPv6 Signaling IPv4 Signaling IPv6 Node 2 Management host name My System Values Description Static, physical IP address(es) for the first (or only) server's management (or combined) interface. Static, physical IP address(es) for the first (or only) server's signaling interface. Local host name of the second server's management (or combined) interface. Must be a valid host name: the letters a - z (case-insensitive), digits 0 - 9, and internal hyphens are allowed. Management IPv4 Management IPv6 Signaling IPv4 Signaling IPv6 Shared Management Network Settings Virtual management host name Virtual management IPv4 Virtual management IPv6 Subnet mask Static, physical IP address(es) for the second server's management (or combined) interface. Static, physical IP address(es) for the second server's signaling interface. Required even for single-node installation. Local host name of the virtual management host. IP address(es) of the virtual management host. Network mask that defines the subnetwork of the system's management interface. IPv6 CIDR value. IP address of the gateway server used to route network traffic outside the subnet. Yes or no. If no, indicate speed and full or half duplex. Needed only if signaling network is separate. In that case, required even for single-node installation. Local host name of the virtual signaling host. IPv6 prefix length IPv4 gateway Auto-negotiation Shared Sigaling Network Settings Virtual signaling host name Polycom, Inc. 3 DMA Getting Started Guide System Configuration Information Virtual signaling IPv4 Virtual signaling IPv6 Subnet mask My System Values Description IP address(es) of the virtual signaling host. Network mask that defines the subnetwork of the system's signaling interface. IPv6 CIDR value. IP address of the gateway server used to route network traffic outside the subnet. Yes or no. If no, indicate speed and full or half duplex. IPv6 prefix length IPv4 gateway Auto-negotiation General System Network Settings DNS search domains Space- or comma-separated list of fully qualified domain names to query on the DNS servers to resolve host names (optional). The system domain is added automatically; you don't need to enter it. IP address of the primary Domain Name System server. Optional, but strongly recommended. At least one DNS server is required in order to import global groups from an enterprise directory and for CMA integration. DNS 1 DNS 2 DNS 3 Domain Signaling DSCP IP address of a second DNS server (optional). IP address of a third DNS server (optional). Fully qualified domain name for the system (optional). The DSCP value is used to classify packets for quality of service (QoS) purposes. If you're not sure what value to use, leave the default of 0. The interface to use for accessing the IPv6 gateway, generally eth0. Optionally, the gateway's address and the interface, specified as: %eth0 Default IPv6 gateway 4 Polycom, Inc. Polycom® DMATM System Server Setup System Configuration Information Default IPv4 gateway My System Values Description In split network configuration, select which of the two networks' gateway servers is the default. Your choice depends on your network configuration and routing. Typically, unless all the endpoints, MCUs, and other devices that communicate with the system are on the same subnet, you'd select the signaling network. System Time Time zone NTP server #1 NTP server #2 NTP server #3 Routing Configuration Time zone in which the system resides. IP address of the primary NTP time server (optional, but strongly recommended). IP address of a second NTP time server (optional). IP address of a third NTP time server (optional). If you know you need to set up a special network routing rule or rules, specify the information below for each rule. In a split network configuration, routing rules are necessary for proper routing of network traffic. Destination Length Interface Via The destination network mask for this route. The destination CIDR subnet. In split network configuration, specify the interface for this route. IP address of router for this route. Optional, and only needed for non-default routers. Polycom, Inc. 5 DMA Getting Started Guide Unpack and Install the Hardware Components The Polycom DMA system uses either one or two Polycom-branded Dell servers. To unpack and install the hardware 1 If you purchased Polycom RMX conference platforms (MCUs) with your Polycom DMA system servers, unpack and install them as described in the Getting Started Guide for the model you purchased. Examine the Polycom DMA system shipping containers for damage. Polycom is not responsible for damage sustained during shipment of this product. Open and review the container packing slips. Open the containers and examine the contents. A single-node Polycom DMA system shipment includes: -- 1 Polycom DMA system server -- 2 power cords -- 1 rack-mount kit (four-post) -- 1 bezel key -- 1 server documentation set -- 1 copy of this Polycom DMA System Getting Started Guide -- 1 Polycom DMA system installation disk (included for recovery purposes; the software on the disk is already installed on the server) -- 1 USB memory stick containing the Polycom DMA USB Configuration Utility -- 2 crossover Ethernet cables, short and long (not used for single-server system) -- Your license documents If you ordered the optional 2-post rack mounting kit, it's in a separate box. A two-node system shipment contains a second set of the above items. 5 Examine the contents for damage. If you find damage, file a claim with the delivery carrier. Polycom is not responsible for damage sustained during shipment. 6 7 Remove all of the components from their containers. Install the Polycom DMA server(s) according to the server documentation. To rack-mount a server, refer to the Rack Installation Guide and use the brackets provided. Connect the Polycom DMA server(s) to the network: Polycom, Inc. 2 3 4 8 6 Polycom® DMATM System Server Setup a Connect the GB 1 Ethernet port of each server to the enterprise network to be used for management (or combined) traffic. This is the eth0 network interface, which must be used for this purpose. b For a split network configuration, connect the GB 3 Ethernet port of each server to the network to be used for signaling traffic. This is the eth2 network interface, which must be used for this purpose. c For a two-node system, connect one of the provided crossover cables between the GB 2 ports of the two servers. This is the eth1 network interface, which must be used for this purpose. Don't turn on the server(s) at this time. 9 Remove the bezel(s) from the server(s). Configure the Polycom DMA System Server(s) You configure the Polycom DMA system server(s) using the Polycom DMA USB Configuration Utility on the USB memory stick. To configure the system server(s) without using the USB memory stick, see "Alternate Procedure: Configure the Polycom DMA System Server(s) Without Using the USB Stick" on page 11. To configure the Polycom DMA system server(s) 1 2 Connect the USB memory stick containing the Polycom DMA USB Configuration Utility to a Windows PC. When prompted, elect to run the Configuration Utility. If autorun doesn't work or is turned off, navigate to the USB memory stick using My Computer, Windows Explorer, or another file manager. Then start the Configuration Utility by double-clicking dma7000-usb-gui.exe. 3 In the DMA USB Configuration Utility window, click Configure the System Parameters. Polycom, Inc. 7 DMA Getting Started Guide 4 5 6 On the Network page, select the correct System node configuration and System split network setting. Enter the network values from the First-Time Setup Worksheet. If you need to set u ...