DellTM OptiPlexTM GX520 Quick Reference Guide Models DCTR, DCNE, DCSM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death. If you purchased a DellTM n Series computer, any references in this document to Microsoft® Windows® operating systems are not applicable. The Quick Reference Guide, Drivers and Utilities CD, and operating system media are optional and may not ship with all computers. Abbreviations and Acronyms For a complete list of abbreviations and acronyms, see the Glossary in the User's Guide. ____________________ Information in this document is subject to change without notice. © 2005­2006 Dell Inc. All rights reserved. Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell, OptiPlex, and the DELL logo are trademarks of Dell Inc.; Microsoft and Windows are registered trademarks of Microsoft Corporation; Intel and Pentium are registered trademarks of Intel Corporation. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own. Models DCTR, DCNE, DCSM August 2006 P/N P9738 Rev. A02 Contents Finding Information System Views ................................ 5 8 8 10 11 13 14 15 16 18 18 19 21 22 23 23 24 25 25 28 28 31 32 35 36 36 36 38 41 ................................... ................. ................ ................ ................ ................ ................ ................ Mini Tower Computer -- Front View . . . . Mini Tower Computer -- Back View . . . . Desktop Computer -- Front View. . . . . . Desktop Computer -- Back View. . . . . . Small Form Factor Computer -- Front View Small Form Factor Computer -- Back View Back-Panel Connectors . . . . . . . . . . Removing the Computer Cover. ......................... ........................ ........................ ........................ ........................ Before You Begin . . . . . . Mini Tower Computer . . . . Desktop Computer . . . . . Small Form Factor Computer Inside Your Computer .............................. ........................ ........................ ........................ Mini Tower Computer . . . . Desktop Computer . . . . . Small Form Factor Computer Setting Up Your Computer Solving Problems ............................ ................................ .............................. .............................. Dell Diagnostics. System Lights . . Diagnostic Lights. ................................ ........... ........... ........... ........... ........... Beep Codes . . . . . . . . . . . . . . . . . . . . . . Running the DellTM IDE Hard Drive Diagnostics . . . Resolving Software and Hardware Incompatibilities Using Microsoft® Windows® XP System Restore . . Reinstalling Microsoft® Windows® XP . . . . . . . Using the Drivers and Utilities CD . ....................... Index . ........................................ 43 Contents 3 4 Contents Finding Information NOTE: Some features may not be available for your computer or in certain countries. NOTE: Additional information may ship with your computer. What Are You Looking For? · · · · · A diagnostic program for my computer Drivers for my computer My computer documentation My device documentation Desktop System Software (DSS) Find It Here Drivers and Utilities CD (also known as the ResourceCD) NOTE: The Drivers and Utilities CD is optional and may not ship with your computer. Documentation and drivers are already installed on your computer. You can use the CD to reinstall drivers (see "Using the Drivers and Utilities CD" on page 41), run the Dell Diagnostics (see "Starting the Dell Diagnostics From the Drivers and Utilities CD" on page 29), or access your documentation. Readme files may be included on your CD to provide last-minute updates about technical changes to your computer or advanced technicalreference material for technicians or experienced users. NOTE: Drivers and documentation updates can be found at support.dell.com. · Operating system updates and patches Desktop System Software (DSS) Located on the Drivers and Utilities CD and the Dell Support website at support.dell.com. · · · · · · · · · · Warranty information Terms and Conditions (U.S only) Safety instructions Regulatory information Ergonomics information End User License Agreement How to remove and replace parts Specifications How to configure system settings How to troubleshoot and solve problems DellTM Product Information Guide User's Guide Available in the Microsoft® Windows® XP Help and Support Center: 1 Click the Start button and click Help and Support. 2 Click User's and system guides and click User's guides. The User's Guide is also available on the optional Drivers and Utilities CD. Quick Reference Guide 5 www.dell.com | support.dell.com What Are You Looking For? · Service Tag and Express Service Code · Microsoft Windows License Label Find It Here Service Tag and Microsoft Windows License These labels are located on your computer. · Use the Service Tag to identify your computer when you use support.dell.com or contact technical support. · Enter the Express Service Code to direct your call when contacting technical support. Dell Support Website -- support.dell.com NOTE: Select your region to view the appropriate support site. The Dell Support website provides several online tools, including: · Troubleshooting -- Hints and tips, articles from technicians, and online courses · Upgrades -- Upgrade information for components, such as memory, the hard drive, and the operating system · Services and Warranties -- Contact information, order status, warranty, and repair information · Downloads -- Drivers, patches, and software updates · User guides -- Computer documentation and product specifications · Solutions -- Troubleshooting hints and tips, articles from technicians, online courses, frequently asked questions · Community -- Online discussion with other Dell customers · Upgrades -- Upgrade information for components, such as memory, the hard drive, and the operating system · Customer Care -- Contact information, service call and order status, warranty, and repair information · Service and support -- Service call status and support history, service contract, online discussions with technical support · Reference -- Computer documentation, details on computer configuration, product specifications, and white papers · Downloads -- Certified drivers, patches, and software updates · Desktop System Software (DSS) -- If you reinstall the operating system for your computer, you should also reinstall the DSS utility. DSS provides critical updates for your operating system and support for DellTM 3.5-inch USB floppy drives, Intel® Pentium® M processors, optical drives, and USB devices. DSS is necessary for correct operation of your Dell computer. This software automatically detects your computer and operating system and installs the updates appropriate for your configuration. 6 Quick Reference Guide What Are You Looking For? · · · · · · Service call status and support history Top technical issues for my computer Frequently asked questions File downloads Details on my computer configuration Service contract for my computer Find It Here Dell Premier Support Website -- premiersupport.dell.com The Dell Premier Support website is customized for corporate, government, and education customers. This website may not be available in certain regions. · How to use Windows XP · Documentation for my computer · Documentation for devices (such as a modem) · How to reinstall my operating system Windows Help and Support Center 1 Click the Start button and click Help and Support. 2 Type a word or phrase that describes your problem and click the arrow icon. 3 Click the topic that describes your problem. 4 Follow the instructions on the screen. Operating System CD NOTE: The Operating System CD is optional and may not ship with your computer. The operating system is already installed on your computer. To reinstall your operating system, use the Operating System CD. See your online User's Guide for instructions. After you reinstall your operating system, use the optional Drivers and Utilities CD to reinstall drivers for the devices that came with your computer. Your operating system product key label is located on your computer. NOTE: The color of your CD varies based on the operating system you ordered. · Regulatory model information and chassis · DCTR -- Mini tower chassis type · DCNE -- Desktop chassis · DCSM -- Small form factor chassis Quick Reference Guide 7 www.dell.com | support.dell.com System Views Mini Tower Computer -- Front View 1 2 3 4 5 8 6 7 10 9 8 Quick Reference Guide 1 2 3 CD/DVD drive floppy drive USB 2.0 connectors (2) Insert a CD or DVD (if applicable) into this drive. Insert a floppy disk into this drive. Connect USB devices such as a mouse, keyboard, memory key, printer, joystick, and computer speakers into either of the USB connectors. It is recommended that you use the USB connectors on the back panel for devices that typically remain connected, such as printers and keyboards. 4 5 6 LAN indicator light diagnostic lights power button This light indicates that a LAN (network) connection is established. Use these lights to help you troubleshoot a computer problem based on the diagnostic code. For more information, see "Diagnostic Lights" on page 32. Press this button to turn on the computer. NOTICE: To avoid losing data, do not turn off the computer by pressing the power button for 6 seconds or longer. Instead, perform an operating system shutdown. NOTICE: If your operating system has ACPI enabled, when you press the power button the computer will perform an operating system shutdown. 7 power light The power light illuminates and blinks or remains solid to indicate different operating states: · No light -- The computer is turned off. · Steady green -- The computer is in a normal operating state. · Blinking green -- The computer is in a power-saving mode. · Blinking or solid amber -- See "Power Problems" in your online User's Guide. To exit from a power-saving mode, press the power button or use the keyboard or the mouse if it is configured as a wake device in the Windows Device Manager. For more information about sleep modes and exiting from a power-saving mode, see "Power Management" in your online User's Guide. See "System Lights" on page 31 for a description of power light patterns that can help you troubleshoot problems with your computer. 8 9 10 hard-drive activity light headphone connector microphone connector This light flickers when the hard drive is in use. Use the headphone connector to attach headphones and most kinds of speakers. Use the microphone connector to attach a microphone. Quick Reference Guide 9 www.dell.com | support.dell.com Mini Tower Computer -- Back View 1 2 3 4 5 6 10 Quick Reference Guide 1 2 3 cover release latch padlock ring voltage selection switch This latch allows you to open the computer cover. Insert a padlock to lock the computer cover. Your computer is equipped with a manual voltage-selection switch. To avoid damaging a computer with a manual voltage-selection switch, set the switch to the voltage that most closely matches the AC power available in your location. NOTICE: In Japan, the voltage selection switch must be set to 115-V. Also, ensure that your monitor and attached devices are electrically rated to operate with the AC power available in your location. 4 5 6 power connector back-panel connectors card slots Insert the power cable into this connector. Plug serial, USB, and other devices into the appropriate connector. You can access connectors for any installed PCI and PCI Express cards. Desktop Computer -- Front View 1 2 3 11 1 10 9 8 7 6 5 4 USB 2.0 connectors (2) Connect USB devices such as a mouse, keyboard, memory key, printer, joystick, and computer speakers into either of the USB connectors. It is recommended that you use the USB connectors on the back panel for devices that typically remain connected, such as printers and keyboards. 2 LAN indicator light This light indicates that a LAN (network) connection is established. Quick Reference Guide 11 www.dell.com | support.dell.com 3 power button Press this button to turn on the computer. NOTICE: To avoid losing data, do not turn off the computer by pressing the power button for 6 seconds or longer. Instead, perf ...